cranburry

PRIVACY POLICY

Last updated January 29, 2023


This privacy notice for Cranburry by Hearth LLP (Company, ‘we’, ‘us’, or ‘our’),
describes how and why we might collect, store, use, and/or share (‘process’) your
information when you use our services (‘Services’), such as when you: 

  •  Visit our website at https://cranburry.com, or any website of ours that links to
    this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concems? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concems, please contact us at hello@cranburry.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.

What personal Information do we process? 

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with
Cranburry by Hearth LLP and the Services, the choices you make, and the products and features you use. Click here to learn more.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your Information? 

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to leam more.

In what situations and with which partles do we share personal Information? We may share information in specific situations and with specific third parties. 

How do we keep your Information safe? 

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Click here to learn more.

What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. 

How do you exercise your rights? 

The easiest way to exercise your rights is by
filling out our data subject request form available here: cranburry.com, or by
contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?

4, WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9, WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

13. DO WE MAKE UPDATES TO THIS NOTICE?

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register
on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or otherwise when
you contact us.

Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:

= names

= phone numbers
= email addresses
= usernames

= passwords

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number, and the security code
associated with your payment instrument. All payment data is stored by Rayzorpay.
You may find their privacy notice link(s) here: https://razorpay.com/privacy/.

All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.

Information automatically collected

in Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you visit our
Services.

We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how
and when you use our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services, and for our
internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar
technologies.

The information we collect includes:

= Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when
you access or use our Services and which we record in log files. Depending on
how you interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error reports
(sometimes called ‘crash dumps’), and hardware settings).

Device Data. We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services. Depending on
the device used, this device data may include information such as your IP
address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your
device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use
to access the Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by
refusing access to the information or by disabling your Location setting on your
device. However, if you choose to opt out, you may not be able to use certain
aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

in Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent.

We process your personal Information for a varlety of reasons, depending on
how you interact with our Services, including:

= To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log
in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.

To respond to user Inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you
might have with the requested service.

To send administrative information to you. We may process your
information to send you details about our products and services, changes to
our terms and policies, and other similar information.

To fulfil and manage your orders. We may process your information to fulfil
and manage your orders, payments, returns, and exchanges made through the
Services.

To save or protect an individual’s vital interest. We may process your
information when necessary to save or protect an individual’s vital interest,
such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?

in Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfil our contractual obligations, to protect your rights, or fo fulfil our legitimate
business interests.

if you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As
such, we may rely on the following legal bases to process your personal information:

= Consent. We may process your information if you have given us permission
(i.e. consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Click here to learn more.

Performance of a Contract. We may process your personal information when
we believe it is necessary to fulfil our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract with
you.

Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with
a law enforcement body or regulatory agency, exercise or defend our legal
rights, or disclose your information as evidence in litigation in which we are
involved.

Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a third party,
such as situations involving potential threats to the safety of any person.

if you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e.
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e. implied consent). You can
withdraw your consent at any time. Click here to learn more.

In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:

= If collection is clearly in the interests of an individual and consent cannot be
obtained in a timely way

= For investigations and fraud detection and prevention

= For business transactions provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to
assess, process, or settle an insurance claim

For identifying injured, ill, or deceased persons and communicating with next
of kin

If we have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse

If it is reasonable to expect collection and use with consent would compromise
the availability or the accuracy of the information and the collection is
reasonable for purposes related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province

If disclosure is required to comply with a subpoena, warrant, court order, or
rules of the court relating to the production of records

If it was produced by an individual in the course of their employment, business,
or profession and the collection is consistent with the purposes for which the
information was produced

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations

4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?

in Short: We may share information in specific situations described in this section
and/or with the following third parties.

We may need to share your personal information in the following situations:

= Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we
will require those affiliates to honour this privacy notice. Affiliates include our
parent company and any subsidiaries, joint venture partners, or other
companies that we control or that are under common conirol with us.

Business Partners. We may share your information with our business
partners to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?

in Short: We may use cookies and other tracking technologies to collect and store
your information.

We may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

in Short: We keep your information for as long as necessary to fulfil the purposes
outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose
in this notice will require us keeping your personal information for longer than three
(3) months past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of
organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Intemet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the
Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

in Short: We do not knowingly collect data from or market to children under 18 years
of age.

We do not knowingly solicit data from or market to children under 18 years of age. By
using the Services, you represent that you are at least 18 or that you are the parent
or guardian of such a minor and consent to such minor dependent’s use of the
Services. If we learn that personal information from users less than 18 years of age
has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at
hello@cranburry.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

in Short: In some regions, such as the European Economic Area (EEA), United
Kingdom (UK), and Canada, you have rights that allow you greater access fo and
control over your personal information. You may review, change, or terminate your
account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or erasure; (iii)
to restrict the processing of your personal information; and {iv) if applicable, to data
portability. In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section ‘HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?’ below.

We will consider and act upon any request in accordance with applicable data
protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities
are available here: https:/Avww.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on

the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’
below.

However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.

Opting out of marketing and promotional communications: You can unsubscribe
from our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the details
provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’
below. You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages that are
necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or
terminate your account, you can:

= Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal
requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services. To opt out of interest-based
advertising by advertisers on our Services visit http:/Avww.aboutads.info/choices/.

If you have questions or comments about your privacy rights, you may email us at
hello@cranburry.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognising and
implementing DNT signals has been finalised. As such, we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised
version of this privacy notice.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?

In Short: Yes, if you are a resident of Califomia, you are granted specific rights
regarding access fo your personal information.

Califomia Civil Code Section 1798.83, also known as the ‘Shine The Light! law,
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information {if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like

Dashboard
Consent Management

Policies

Privacy Policy
Cookie Policy
Terms and Conditions

EULA

Termly

to make such a request, please submit your request in writing to us using the contact
information provided below.

If you are under 18 years of age, reside in California, and have a registered account
with Services, you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address
associated with your account and a statement that you reside in California. We will
make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a ‘resident’ as:
(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of Califomia for a temporary or transitory purpose

All other individuals are defined as ‘non-residenis’.

If this definition of ‘resident’ applies to you, we must adhere to certain rights and
obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve
(12} months:

Category Examples Collected

Contact details, such as real name, alias,
postal address, telephone or mobile

A. Identifiers contact number, unique personal identifier, No
online identifier, Internet Protocol address,
email address, and account name

B. Personal information
categories listed in the
California Customer
Records statute

Name, contact information, education,
employment, employment history, and NO
financial information

IC. Protected classification
characteristics under Gender and date of birth NO
California or federal law

Transaction information, purchase history,

D. Commercial information NO
https://cranburry.com
Ee. Biometric intormatuon Fingerprints ang voiceprints NU
Browsing history, search history, online
F. Internet or other similar |behaviour, interest data, and interactions NO
network activity with our and other websites, applications,
systems, and advertisements
IG. Geolocation data Device location NO
IH. Audio, electronic, visual, | Images and audio, video or call recordings
thermal, olfactory, or similar] created in connection with our business NO
information activities
I. Professional or Business contact details in order to
lemployment-related provide you our Services at a business NO
information level or job title, work history, and

Return Policy professional qualifications if you apply for
a job with us
Disclaimer
J. Education Information | Student records and directory information NO
Shipping Policy

Inferences drawn from any of the collected

Acceptable Use Policy personal information listed above to create

K. Inferences drawn from

. . a profile or summary about, for example, NO
lother personal information ae
an individual’s preferences and
Settings characteristics
L. Sensitive P i
Sensitive Personal NO

Information

We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:

= Receiving help through our customer support channels;
= Participation in customer surveys or contests; and
= Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this
privacy notice.

You may contact us by email at hello@cranburry.com, or by referring to the contact
details at the bottom of this document.

If you are using an authorised agent to exercise your right to opt out we may deny a
request if the authorised agent does not submit proof that they have been validly
authorised to act on your behalf.

WIIl your Information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Each service provider is a for-
profit entity that processes the information on our behalf, following the same strict
Privacy protection obligations mandated by the CCPA.

We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be ‘selling’ of your personal information.

Cranburry by Hearth LLP has not disclosed, sold, or shared any personal information
to third parties for a business or commercial purpose in the preceding twelve (12)
months. Cranburry by Hearth LLP will not sell or share personal information in the
future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data
Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not limited to)
the exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;

the categories of personal information that we collect;

the purposes for which the collected personal information is used;

whether we sall or share personal information to third parties;

the categories of personal information that we sold, shared, or disclosed for a
business purpose;

the categories of third parties to whom the personal information was sold,
shared, or disclosed for a business purpose;

the business or commercial purpose for collecting, selling, or sharing personal
information; and

the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or to re-
identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Limit ind Discl if Sensitive P nal Information

We do not process consumer’s sensitive personal information.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system. These
verification efforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on the
type of request you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already have on file,
or we may contact you through a communication method (e.g. phone or email) that
you have previously provided to us. We may also use other verification methods as
the circumstances dictate.

We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. However, if we cannot
verify your identity from the information alraady maintained by us, we may request
that you provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.

Other pri .
= You may object to the processing of your personal information.

= You may request correction of your personal data if it is incorrect or no longer
relevant, or ask to restrict the processing of the information.

You can designate an authorised agent to make a request under the CCPA on
your behalf. We may deny a request from an authorised agent that does not
submit proof that they have been validly authorised to act on your behalf in
accordance with the CCPA.

You may request to opt out from future selling or sharing of your personal
information to third parties. Upon receiving an opt-out request, we will act upon
the request as soon as feasibly possible, but no later than fifteen (15) days
from the date of the request submission.

To exercise these rights, you can contact us by email at hello@cranburry.com, or by
referring to the contact details at the bottom of this document. If you have a complaint
about how we handle your data, we would like to hear from you.

12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?

in Short: Yes, if you are a resident of Virginia, you may be granted specific rights
regarding access to and use of your personal information.

Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):

‘Consumer means a natural person who is a resident of the Commonwealth acting
only in an individual or household context. It does not include a natural person acting
in a commercial or employment context.

‘Personal data’ means any information that is linked or reasonably linkable to an
identified or identifiable natural person. ‘Personal data’ does not include de-identified
data or publicly available information.

‘Sale of personal data’ means the exchange of personal data for monetary
consideration.

If this definition ‘consumer’ applies to you, we must adhere to certain rights and
obligations regarding your personal data.

The information we collect, use, and disclose about you will vary depending on how
you interact with Cranburry by Hearth LLP and our Services. To find out more, please
visit the following links:

= Personal data we collect
= How we use your personal data

= When and with whom we share your personal data

Your ti . Ld

Right to be informed whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to opt out of the processing of your personal data if it is used for targeted
advertising, the sale of personal data, or profiling in furtherance of decisions
that produce legal or similarly significant effects (‘profiling’)

Cranburry by Hearth LLP has not sold any personal data to third parties for business
or commercial purposes. Cranburry by Hearth LLP will not sell personal data in the
future belonging to website visitors, users, and other consumers.

Exerci ir righ vi inder the Virginia CDPA

More information about our data collection and sharing practices can be found in this
Privacy notice.

You may contact us by email at hello@cranburry.com, by visiting cranburry.com, or
by referring to the contact details at the bottom of this document.

If you are using an authorised agent to exercise your rights, we may deny a request if
the authorised agent does not submit proof that they have been validly authorised to

act on your behalf.

Verification process

We may request that you provide additional information reasonably necessary to
verify you and your consumer’s request. If you submit the request through an
authorised agent, we may need to collect additional information to verify your identity
before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases,
within forty-five (45) days of receipt. The response period may be extended once by
forty-five (45) additional days when reasonably necessary. We will inform you of any
such extension within the initial 45-day response period, together with the reason for
the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision
and reasoning behind it. If you wish to appeal our decision, please email us at
hello@cranburry.com. Within sixty (60) days of receipt of an appeal, we will inform
you in writing of any action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions. If your appeal if denied, you may
contact the Attomey General to submit a complaint.

13. DO WE MAKE UPDATES TO THIS NOTICE?

in Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.

We may update this privacy notice from time to time. The updated version will be
indicated by an updated ‘Revised’ date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice frequently
to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at
hello@cranburry.com or by post to:

Cranburry by Hearth LLP